Shipping Policy

Effective Date: January 6, 2025

Thank you for shopping with Sew Seductive Hair Company! Below is our detailed Shipping Policy to help you understand our process for shipping, handling, and delivery.

1. Processing Time

All orders are processed within 7 business days (excluding weekends and holidays) after your order is placed and payment is received.

Once your order is processed, you will receive a confirmation email with tracking details. Please note that delays may occur during high-volume periods or due to unforeseen circumstances.

2. Shipping Rates & Delivery Times

Shipping rates and delivery times vary based on the destination, shipping method selected at checkout, and the weight of your order.

Shipping method	Estimated delivery times	Cost
Standard shipping	5-7 business days	Free
Expedited shipping	1-3 business days	$30

 

Note: Delivery times are estimates and may be affected by factors beyond our control, such as customs delays or weather conditions.

3. Domestic vs. International Shipping

• Domestic Shipping: We offer shipping within the United States.

• International Shipping: We currently ship to [List of Countries]. Please be aware that international orders may be subject to additional customs fees or taxes imposed by the destination country.

Customers are responsible for any customs duties, taxes, or additional fees required by their country’s customs regulations.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email. Use this tracking number to check your order’s status through our carrier’s website.

5. Shipping Issues & Delays

We are not responsible for shipping delays caused by:

• Incorrect or incomplete addresses

• Severe weather conditions

• Carrier delays

• Customs clearance processes

If you experience a shipping delay, please contact the carrier directly with your tracking number for assistance.

6. Lost or Damaged Packages

We are not responsible for packages lost or damaged during transit. However, if your package arrives damaged, please contact us within 7 days of receiving your order with photos of the damage, and we will do our best to assist you.

7. Shipping Address Changes

If you need to update your shipping address, please contact us as soon as possible. Address changes can only be made before your order has been shipped.

8. Contact Us

If you have any questions about our Shipping Policy or need help with your order, please contact us at:

📧 Email: sewseductivehairco@gmail.com

💬 Text: (980) 265-2696

Thank you for choosing Sew Seductive Hair Company! We appreciate your support.